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ITIL Questions and Answers
ITIL Questions and Answers from the Real Test
Your ITIL test will be a challenge, even if you know the ITIL course material and have studied hard. You will have to answer forty multiple choices questions, and every question has four possible answers. Usually only one answer is correct. You will have an hour to complete the test and you need to answer correctly at least 26 questions to become ITIL certified. Maybe you feel a little nervous with all these things but believe me there is no reason at all.
Our ITIL questions and answers will help you understand much better the examination materials and prepare yourself at least 5 times faster. Let’s see a few basic but important tips that you have to remember not only for the ITIL exam, but for every exam that you will take in your life:
1. Read the question carefully
2. Do not panic and try to take your time
3. Answer the easy questions first and mark the questions you do not know so you review the after you finish all the others.
4. Make sure you know very well the ITIL Foundation terminology and definitions
5. Watch out for 'trick' questions and follow a logical elimination process
The following two ITIL questions and answers are from our latest ITIL study guide
ITIL question no 1
Which of the tasks below should be done when closing an incident?
1. Check the incident categorization and correct it if needed
2. Check that user is happy with the result
A. The first answer only
B. Both of the above answers are correct
C. The second only
D. Neither of the above
Answer: B
ITIL question no 2
In which of the areas below would the Information Technology Infrastructure Library complementary guidance be of assistance?
1. Adjusting best practice for specific industry sectors
2. Incorporate Information Technology Infrastructure Library with other operating models
A. Both answers are correct
B. Both answers are wrong
C. The first only
D. The second only
Answer: A
Please keep in mind that the above ITIL questions and answers are real exam questions from the actual ITIL test.
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ITIL Questions and Answers was all I personally needed to pass the ITIL exam.